Fleet Phoenix Privacy Policy

 

This privacy policy will explain how Fleet Phoenix uses the personal data we collect from you when you use our website.

 

Topics:

 

• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

  • Marketing

• What are your data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies

  • Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

• How to contact the appropriate authorities

 

What data do we collect?

Fleet Phoenix collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

 

How do we collect your data?

You directly provide Fleet Phoenix with most of the data we collect. We collect data and process data when you:

• Sign up to our newsletter.

• Contact us via our online form.

• Voluntarily complete a customer survey, provide feedback or via email.

• Use or view our website via your browser's cookies.

 

How will we use your data?

 

Fleet Phoenix collects your data so that we can:

• Manage your account.

• Email you with our recent news and the services we offer.

• Contact you regarding an enquiry that you made.

 

How do we store your data?

Fleet Phoenix securely stores your data on a secure cloud-based case management service or our online email marketing service. These are all fully secure with limited access.

 

Fleet Phoenix will keep your personal details until you advise us to delete them.

 

Marketing

Fleet Phoenix would like to send you information about us and our services.

 

If you have agreed to receive marketing, you may always opt out at a later date.

 

You have the right at any time to stop Fleet Phoenix from contacting you for marketing purposes .

 

If you no longer wish to be contacted for marketing purposes, please click the unsubscribe link at the bottom of your last email or please drop us an email to info@fleetphoenix.co.uk

 

What are your data protection rights?

Fleet Phoenix would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to thefollowing:

 

The right to access - You have the right to request Fleet Phoenix for copies of your personal data. We may charge you a small fee for this service.

 

The right to rectification - You have the right to request that Fleet Phoenix correct any information you believe isinaccurate. You also have the right to request Fleet Phoenix to complete information you believe is incomplete.

 

The right to erasure - You have the right to request that Fleet Phoenix erase your personal data, under certain conditions.

 

The right to restrict processing - You have the right to request that Fleet Phoenix restrict the processing of your personaldata, under certain conditions.

 

The right to object to processing - You have the right to object to Fleet Phoenix's processing of your personal data, undercertain conditions.

 

The right to data portability - You have the right to request that Fleet Phoenix transfer the data that we have collected toanother organisation, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, pleasecontact us at our email: info@fleetphoenix.co.uk

Call us: 01252 812308

Or write to us at: Fleet Phoenix, The Point Youth Centre, Harlington Way, Fleet, Hampshire, GU51 4BP

 

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information.When you visit our websites, we may collect information from you automatically through cookies or similar technology.

 

For further information , visit allaboutcookies.org.

 

How do we use cookies?

Fleet Phoenix uses cookies in a range of ways to improve your experience on our website , including:

• Understanding how you use our website

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Fleet Phoenix uses these cookies so that we recognise you on our website and remember yourpreviously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

 

How to manage cookies

You can set your browser not to accept cookies, and the following website: How to Delete Cookies in the Most Popular Web Browsers on Windows (howtogeek.com) tells you how to remove          cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

The Fleet Phoenix website contains links to other websites. Our privacy policy applies only to our website, so if you click on alink to another website, you should read their privacy policy.

 

Changes to our privacy policy

Fleet Phoenix keeps its privacy policy under regular review and places any updates on this web page. This privacy policy waslast updated on 7th June 2021.

 

How to contact us

If you have any questions about Fleet Phoenix's privacy policy, the data we hold on you, or you would like to exercise one ofyour data protection rights, please do not hesitate to contact us.

 

Email us at: info@fleetphoenix.co.uk

Call us: 01252 812308

Or write to us at: Fleet Phoenix, The Point Youth Centre, Harlington Way, Fleet, Hampshire, GU51 4BP

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Fleet Phoenix has not addressed your concern in a satisfactorymanner, you may contact the Information Commissioner's Office. All of the contact information can be found at: www.ico.org.uk