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Useful Contacts

Fleet Phoenix out of hours: 07568 065123 

Bereavement Support: Child Bereavement UK  and Hope Again 

Breakout Youth: Breakout Youth confidential support for young people who are lesbian, gay, bisexual, transgender, questioning or unsure of their sexuality or gender identity. Call: 02380 224 224

Catch 22: Catch 22 is a drug and alcohol support service for young people - Alexandra House, 3-4 Alexandra Terrace, Aldershot, Hampshire, GU11 3HU - 01256 369162 - 24/7 helpline for young people: 0800 599 9591

Child Line: Child Line is a child support service 0800 1111 

Citizens Advice Bureau: Citizens Advice Bureau Fleet for free advice 01252 617922


Counselling Directory: Counselling Directory is a resource hub which enables individuals struggling with their emotional well-being to find a qualified and insured counsellor.


Frimley Park Hospital: Frimley Park Hospital 01276 604604

GUM Clinic (STI Clinic) - Aldershot: 0300 300 2016  Let's Talk About It

Hampshire Child and Adolescent Mental Health ServiceCAMHS 0300 304 0050 

Hart District Council: Hart DC 01252 622122

Hart Food Bank: Food Bank 07926 806256 or 01252 878435

Hart Housing: 01252 774239 email  - If you are in immediate need of emergency accommodation, outside of office hours you should call 01252 774477.

Hart Voluntary Action: HVA 01252 815652 

Hart and Rushmoor Young Carers Project: 01252 815652 or email:

Health for Teens: Health for Teens for information about relationships, health, feelings, growing up and more.  Go to their website or text a health nurse on 07507 332160 for confidential advice on physical and emotional health. Texts cost your usual rate.

Mental Health Crisis Helpline: Call 0800 915 4644 

SMS texting for people with speech or hearing difficulties: 07717 989 024

Next Generation Text Service App or Textphone users: 18001 0800 915 4644 

NHS Direct: 111

Papyrus: Support for young people who may be having thoughts of suicide or anyone concerned about a young person.

0800 068 4141 or visit

Police: 101

Release: For information about police, courts, probation etc. Release website or call 0207 324 2989

Rape and Abuse Support Centre: 01483 546400

Samaritans: 116 123

Shelter: For help with issues around homelessness visit their website or call 0808 8004444 

Shout: Text 'Shout' to 85258 or visit their website a place to go if you're struggling to cope and you need immediate help.

Social Services: Services for Young Children (HCC), 2nd Floor Rushmoor Borough Council Offices, Farnborough Road, Farnborough, GU14 7JU - 01252 814770 or email:

The Base Youth Centre (Hook): 01256 761897 or visit their website 

Victim Support: 0808 1689111

Virtual Safe Haven: Available to offer crisis support virtually using the link: This virtual service is available during Aldershot Safe Haven's usual operating hours. 6pm-11pm, Monday to Friday and 12.30pm - 11pm, weekends and bank holidays.

Vision4Youth (Yateley):

Wellbeing Centre: 121-123 Victoria Road, Aldershot, Hampshire, GU11 1JN - This is a drop-in service, no phone number is available.

Open 365 days a year for people experiencing a mental health crisis: 6pm-11pm, Monday to Friday, 12.30pm - 11pm, weekends and bank holidays. To speak to someone who knows what you're going through, drop-in for peer or wellbeing support: between 6pm and 8pm, daily and also 12:30-2.30pm on weekends and bank holidays.

Young Minds: Mental health support charity for young people - 0808 8025544 for parents/carers and for young people, there is a crisis text support, just text 'YM' to 85258 or visit their website

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